Whatever the size of your business, how you answer the telephone is key when it comes to making a good impression on your customers & callers. Resourcing a dedicated individual to handle incoming calls can be expensive, especially if you are a small business.
Our Telephone Answering Service aims to give you a cost effective alternative to handling calls yourself or employing a dedicated person to handle them for you. The service is flexible so you can simply use it when you are out of the office.
How does it work
We will give you a dedicated telephone number and when you want us to handle calls, you simply divert your phone to this number and all your calls will be taken by us. All calls will be answered in your company name so as far as the caller is concerned they are speaking to someone in your office.
We will then take a message & relay this to you via email, SMS or voicemail. If appropriate, we can divert the call to another number (eg your mobile). As far as the caller is concerned, they are talking to your receptionist.
As well as being an ideal compliment to your office in the business centre, this service can be used in connection with our mail box, and meeting room hire services to deliver a full virtual office
1 comments:
The articles are as perfect as the title! Interesting facts..thanks for sharing this with me!
Telephone Customer Service CV
Post a Comment